Call Center Manager 8.5.2
Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for ...
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Software Call Center Download
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1Freeware
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2Centium Suite 2010 - CCS 2.2
CENTIUM CCS is Call Center Software build to run on the NEC SV8100 PABX series (also runs on NEC Aspire series). CENTIUM CCS provides several distinct and important benefits. All of which are interrelated, to: improving customer service, increasing efficiency ... -
3Voicent Call Center Manager 8.5.2
Call Center Manager automatically measures workloads and adjusts outbound calling pace to comply with U.S. Federal Trade Commission's Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Don't risk penalties of up to $16,000 per incident!$2,499.00 -
4Call Center CRM 8.6.2
) in IVR application when they call in. Automatically display customer information to agents Fully integrated with agent desktop software, Call Center CRM increases organizational intelligence and efficiency by automatically displaying customer information, ...Freeware -
5BC Call Center 5.0
The Web Based BC Call Center gives you the tools needed to quickly set up a coherent support platform, saving you and your business time and money, decrease your response times and increase the efficiency of your client service operations. Features include ...$47.50 -
6PrettyMay Call Center for Skype 4.2
PrettyMay Call Center for Skype is a 100% software-based call center solution for Skype. It allows small sized businesses to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), extension ... -
7ErlangXLS 1.0
ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc. While other providers ...Freeware -
8Terrasoft Call Center 2.8
Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts ...$2,490.00 -
9Five9 Adapter for Salesforce 6.0
The Five9 Adapter for Salesforce provides robust call center features within the Salesforce application. Salesforce CRM is the leading on-demand CRM solution, used by sales service and support teams around the globe. This integration is based on the ...$99.00 -
10BroadWorks Call Center 17.0
The BroadWorks® Call Center application delivers a comprehensive solution with the sophisticated features and functionality that are required for a broad range of call centers, along with the additional benefit of being completely integrated ... -
11Voicent CallCenterManager 8.3
Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers. Use it to: - Manage Agent Performance Quality - Easy call monitoring and recording, "whisper coaching" capability enables live-call agent ...$2.50 -
12CRM Dashboard 9.0.5
Voicent CRM Dashboard is unified agent desktop software that puts the customer at the center of all interactions - phone, text message, email, and social media. By providing customer information accurately and integrating with your business process seamlessly, ...Freeware -
13Call Centre Calculator 3.0
Call Center Calculator is based on the Erlang B and Erlang C traffic models and helps you to estimate how many agents you need in your call centre for each hour during an eight hour day. It also works out how many trunks (lines) you need into your call ...$249.00 -
14Arbortext 5.2
Whether you’re supporting a product through a call center, a field service organization, a web-based training program, or a fleet of equipment operators, you need to deliver 100% accurate technical information to your business organizations ... -
15iReferent Light 3.02
Easy-to-use Contact Manager to organize your personal call center and keeps track of your contacts with CRM data warehouse. Unique database structure: input into the database any number of the description fields. You can keep detail phone call history, ...$20.00 -
16Axon Virtual PBx System 2.00
Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.Freeware -
17Auto Dialer Pro3 3.7
Automatic call center which allows to make a large number of supervised or not supervised outbound telemarketing calls, this program is specifically designed for: * small businesses conducting surveys * * church and community announcements * * telemarketers ...$53.00 -
18Pacta CRM Phone Connector 3.1
Pacta Call Center SugarCRM Plug-in is a powerful CTI (Computer Telephony Integration) extension for SugarCRM. Program that registers phone calls and does many more things. Compability: Public Switched Telepfone Network lines (most european countries) ... -
19BestPhone3 1.8
BestPhone3 offers quality voice and low rate with variety solutions that suitable for all people from home service to enterprise and industrial service, offer Call center, home service, calling card, DID numbers over 50 countries. Convenient way to communicate ... -
20APM WinMachine 9.7
APM WinMachine is the High-End software system, which is the payoff of 15 years of continuous improvement from the Research and Software Development Center APM Ltd. APM WinMachine is intended to perform design, optimization and documentation of variety ...$150.00 -
214PSA VoipNow Express 1.6.2
4PSA VoipNow is the leading Linux IP PBX server software for Hosting and Internet Telphony Service Providers, call centers, SMB's and residential users. With multi-tenant software architecture 4PSA VoipNow delivers hosted PBX services or can be used ...Freeware -
22Image Trace 1.1
Image Trace is a raster to vector file format automatic conversion vectorization software.- Support center line and outline trace mode.- Support bmp input raster file format.- Support dxf output vector file format.- Generate arc segments and polyline ...$49.95 -
23Request Tracker 3.1
For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker ...$149.00 -
24Advanced Call Center 6.0
All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording.Advanced Call Center ...$39.95 -
25SSIS Remove redundancy 1.0
The requirement goes something like this: You have some sources, let it be some sales data or some Call center data coming from different sources. Data can be of different media. But you are able to load it in your staging tables i.e. one staging database ...Freeware